Meet the Sound Fertility Care team

Yvonne

– Patient Care Manager

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What is your role/what do you do at Sound Fertility Care?

I am the Patient Care Manager and I also process patient billing.

How do you explain your job to people who’ve never heard of it?

I assist patients in beginning their journey into fertility services by guiding them through the administrative process and assisting in the coordination of their care and time with us.

What led you to work in this field?

I started working in patient care in 1990 at a nursing home and then transferred to a major medical facility where I stayed for almost 20 years. It’s rewarding to see patients truly smile after surviving the physical, emotional and mental roller coaster of managing their healthcare.

Where did you grow up?

South Seattle and Renton.

What fills your time when you are not at work?

3 sons, family, friends, hot yoga, outdoor recreational activities.

Who or what inspires you?

Watching my children succeed in the goals that they set for themselves.

If you could visit anywhere in the world you’ve never been, where would you go?

The Mediterranean and New Zealand.

Jane

– IVF Coordinator

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What is your role/what do you do at Sound Fertility Care?

I am an IVF Coordinator. I work directly with patients in the clinic and also work behind the scenes to make their cycles happen. I do lots of things not directly related to IVF as well–we call them “low tech cycles”–still a lot of technology, but not as much as IVF.

How do you explain your job to people who’ve never heard of it?

I help take care of people who need help with something fertility related–drawing blood, teaching how to give injections, explaining IVF cycles, working to get all their medications ordered and arriving at the right time and right place.

What led you to work in Patient Care?

I like working directly with people. Interacting with patients makes me happy.

Is there a particular patient or case that stands out for you? Why?

I love working with people to grow their families, but I am especially honored to help people who have had very long journeys.

Where did you grow up?

I was born in California, but I’ve lived in the Puget Sound area for more than 30 years.

What fills your time when you are not at work?

I enjoy reading and listening to podcasts, driving fast cars, and playing video games with my son.

If you could visit anywhere in the world you’ve never been, where would you go?

I want to stay in a little villa on stilts over the clear blue tropical ocean.

What would you do (for a career) if you weren’t doing this?

I would probably return to being a midwife and catching babies. I enjoy working during the day, though, so it would be a hard switch!

Shannon

– Andrology Lab Supervisor

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What is your role/what do you do at Sound Fertility Care?

I’m the Andrology Lab Supervisor.

How do you explain your job to people who’ve never heard of it?

Andrology refers to the “male half” of fertility treatments, so I handle all of the sperm work, as well as a lot of bloodwork and general laboratory duties.

What led you to work in this field?

Originally, I was on track to be a wildlife biologist, but I got into the fertility field kind of by chance. I stayed because I love the constant scientific advancements that are being made, as well as the opportunity to change people’s lives for the better, forever.

Where did you grow up?

Valparaiso, Indiana – home of Orville Redenbacher’s first popcorn factory!

What brought you to Seattle?

Seattle has the perfect combination of big city activities and culture, surrounded by beautiful wilderness.

What fills your time when you are not at work?

Hiking, kayaking, cooking, as well as watching endless episodes of Seinfeld and Frasier.

Who would you most like to swap places with for a day?

Elsa Pataky.

If you could visit anywhere in the world you’ve never been, where would you go?

This answer changes almost daily–today I’d like to go to Greece.

What would you do (for a career) if you weren’t doing this?

National Geographic wildlife photographer!

Louisa

– IVF Coordinator

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What is your role/what do you do at Sound Fertility Care?

I’m an IVF Coordinator. I help Dr. Lin coordinate the logistics of ART (IVF and FET) cycles and provide patient education and support.

How do you explain your job to people who’ve never heard of it?

I help people get their babies in!

What led you to work in this field?

After being a midwife for 10 years and helping get babies out, it was time to help put them in. I’ve been passionate about reproductive healthcare for most of my life and this was the next, logical step (and with better hours!).

Is there a particular patient/case that stands out for you? Why?

It’s always lovely to watch people achieve their fertility goals. I do love sharing those victory moments with families.

Where did you grow up?

Born and raised in Australia.

What brought you to Seattle?

I moved to Seattle with my family to go to midwifery school.

hat fills your time when you are not at work?

My partner Jennifer, our children, backpacking in the Olympics with my family and friends, gardeningand knitting!

Who or what inspires you?

Being in the wilderness, as far away from cell service as I can get.

If you could visit anywhere in the world you’ve never been, where would you go?

Morocco!

What would you do (for a career) if you weren’t doing this?

A political strategist.

Maxine

– IVF Coordinator

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What is your role/what do you do at Sound Fertility Care?

I am an IVF coordinator at Sound Fertility Care.

How do you explain your job to people who’ve never heard of it?

This is a job where I am privileged to help new families grow.

What led you to work in this field?

In the past, I was a Labor and Delivery nurse and though I loved it, I was always curious about the other side of conception and I am very fascinated about fetal development. I have always and will always enjoy caring for people and their families. I wanted to expand my knowledge and my experiences; I believe this is what led me into this new career.

Where did you grow up?

I was born and raised in Honolulu, Hawaii.

What brought you to Seattle?

Even though Hawaii is probably the most beautiful place you can ever live, I decided to move to Seattle because I wanted to see more. I have since made an extremely satisfying life here. I have a lazy dog, a sassy cat, and a supportive life partner.

What fills your time when you are not at work?

In my free time I like to paint, clean my house (because I enjoy it), take trips in my camper van, and cook good food.

Cherryl

– Senior Billing Specialist

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What is your role/what do you do at Sound Fertility Care?

Senior Billing Specialist.

How do you explain your job to people who’ve never heard of it?

I answer questions regarding costs and discuss billing with patients.

What led you to work in this field?

I have always had a passion to care for others.

Where did you grow up?

I have lived in the Seattle area all my life.

What fills your time when you are not at work?

When I am not at work, I go straight to my other job of being a mother of five and although I only have three left at home, the other two are always over.

Who or what inspires you?

My children always.

Who or what would you most like to swap places with for a day?

I think I’d want to swap places with a bird.

If you could visit anywhere in the world you’ve never been, where would you go?

Greece.

What are your current goals?

Live life day to day, work hard and play hard, life is too short.